Your privacy matters at 93ph. This Privacy Policy explains in plain terms exactly what personal data we collect, why we collect it, how it is used and stored, who it may be shared with, and the rights you hold as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act 10173).
93ph processes all personal data in accordance with Republic Act 10173 and its Implementing Rules. We are registered with the National Privacy Commission (NPC) as a personal information controller operating within the Philippines.
93ph does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Data shared with third parties is limited to service partners directly necessary for platform operation, payment processing, and regulatory compliance.
Under RA 10173, you have the right to be informed, access your data, correct inaccuracies, object to processing, request erasure, and file complaints with the NPC. 93ph provides clear processes for exercising each of these rights through your account settings or support.
Personal data held by 93ph is stored on encrypted servers with access controls, audit logging, and routine security reviews. Payment data such as GCash account numbers and bank details are stored in tokenized form — raw financial credentials are never retained in plaintext.
93ph retains personal data only for as long as necessary to fulfil the purpose for which it was collected, satisfy legal and regulatory retention obligations under PAGCOR and the AMLC, and resolve any outstanding disputes. Retention schedules are reviewed periodically.
Marketing communications from 93ph require your explicit opt-in consent at registration. You may withdraw consent for marketing at any time through your account notification preferences or by contacting support. Withdrawal of marketing consent does not affect your access to the platform.
This Privacy Policy is issued by 93ph, the operator of the online gaming platform accessible at 93ph.club. For the purposes of Republic Act 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, 93ph acts as the Personal Information Controller (PIC) with respect to the personal data of its registered users, site visitors, and other individuals whose data is processed through the platform.
As a PAGCOR-regulated online gaming operator serving Filipino players across the Philippines — including Metro Manila, Cebu, Davao, the Visayas, Mindanao, and all other regions — 93ph's data processing activities are conducted within Philippine jurisdiction and governed by Philippine law.
This Privacy Policy applies to all personal data processed by 93ph in connection with the platform at 93ph.club, including data collected during registration, identity verification, payment processing, gameplay, customer support interactions, and marketing communications. It applies to all 93ph users regardless of which part of the Philippines they are located in.
This Policy should be read in conjunction with the 93ph Terms & Conditions, which govern your use of the platform, and the Responsible Gaming Policy. By using 93ph, you acknowledge that you have read and understood this Privacy Policy.
93ph collects different categories of personal data depending on how you interact with the platform. The following table summarizes the categories and specific data points collected:
| Category | Data Points Collected | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number and type, ID document images, selfie photograph | Mandatory (KYC) |
| Contact Data | Email address, Philippine mobile number, residential address (city, province, zip code) | Mandatory |
| Account Data | Username, password (hashed), account creation date, VIP tier, account preferences and settings | Mandatory |
| Financial Data | GCash number (tokenized), PayMaya account reference, bank account name and last digits, deposit and withdrawal transaction records | Mandatory (payments) |
| Gaming Data | Game session logs, wager amounts, game outcomes, bet history, sports betting selections, bonus activation and usage records | Automatic |
| Technical Data | IP address, device type and operating system, browser type and version, session timestamps, geolocation data (approximate) | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When applicable |
| Marketing Data | Communication preferences, promotion opt-in status, campaign interaction data | Consent-based |
93ph does not collect or process sensitive personal information as defined under RA 10173 (including racial or ethnic origin, political opinions, religious beliefs, health records, or sexual orientation) unless specifically required for a regulatory compliance purpose and with your explicit consent.
93ph collects personal data through the following channels and methods:
You are responsible for ensuring that the personal data you submit to 93ph is accurate and current. Providing false, fabricated, or another person's data to 93ph is a breach of the Terms & Conditions and may constitute a violation of RA 10173 and other applicable Philippine laws.
Under the Data Privacy Act of 2012 and its Implementing Rules, 93ph must have a lawful basis for each category of personal data processing. The following legal bases apply to 93ph's data processing activities:
93ph uses the personal data we collect for the following specified, explicit, and legitimate purposes:
93ph will not use your personal data for any purpose incompatible with the purposes stated above without obtaining your prior consent or identifying a new lawful basis for the additional processing. We do not use your gaming history or financial data to create profiles for sale to third-party advertisers.
93ph does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes. We share personal data with third parties only in the following circumstances and categories:
All third parties with whom 93ph shares personal data are required to handle that data securely, use it only for the specified purpose, and comply with applicable Philippine and international data protection standards.
93ph uses cookies and similar browser-based storage technologies to support platform functionality and, where you have consented, to understand how you interact with the platform. The following categories of cookies may be active on 93ph.club:
You can manage cookie preferences through your browser settings. Most modern browsers allow you to view, delete, and block cookies. Note that blocking strictly necessary cookies will prevent parts of the 93ph platform from functioning correctly. To withdraw consent for analytics or marketing cookies specifically, use the cookie preference settings accessible from the platform footer, or contact 93ph support.
93ph does not use cookies or tracking technologies to collect sensitive personal information or to build profiles sold to external advertising networks.
93ph retains personal data for the minimum period necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law. The following retention schedule applies as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| KYC identity documents | 5 years from account closure | PAGCOR / AMLC legal obligation |
| Financial transaction records | 5 years from transaction date | AMLC / BIR legal obligation |
| Gaming session logs | 3 years from session date | PAGCOR regulatory requirement |
| Account data (active accounts) | Duration of account + 2 years | Contractual / legitimate interest |
| Support correspondence | 2 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Duration of consent + 3 years | Legal obligation (proof of consent) |
| Technical / access logs | 90 days | Security / legitimate interest |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification. Anonymized aggregate data may be retained indefinitely for statistical purposes.
93ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:
While 93ph takes extensive measures to secure its systems, the security of your account also depends on you. Use a strong, unique password for your 93ph account, enable Two-Factor Authentication, and never share your login credentials with anyone. 93ph support staff will never ask for your password.
Under Republic Act 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by 93ph. You may exercise these rights by submitting a written request to the 93ph Data Protection Officer (DPO) using the contact details in Section 16 of this Policy.
You have the right to know that 93ph is collecting and processing your personal data, the purposes of processing, and how your data will be used. This Policy fulfils that obligation.
You may request a copy of the personal data 93ph holds about you, including the categories of data, sources, recipients, and retention periods applicable to your information.
You may request correction of inaccurate or incomplete personal data. Many fields can be updated directly through your 93ph account settings; others require a support request with supporting documentation.
You may request deletion of your personal data. This right is subject to 93ph's legal retention obligations under PAGCOR and AMLC regulations — data subject to mandatory retention cannot be deleted before the required period expires.
You may object to processing conducted on the basis of legitimate interests or for direct marketing purposes. Objections to direct marketing will be honored immediately. Objections to other processing will be assessed against applicable legal obligations.
You may request your personal data in a structured, commonly used, machine-readable format where technically feasible. This applies to data provided directly by you and processed on the basis of contract or consent.
If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC), the Philippine government body responsible for data privacy enforcement.
Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without penalty. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.
93ph will respond to data rights requests within thirty (30) calendar days of receipt. Complex requests may require additional time, in which case 93ph will notify you of the extended timeline and reason within the initial 30-day period.
The 93ph platform is strictly an adults-only service. PAGCOR regulations require that all players be a minimum of 21 years of age. The platform is not directed at, intended for, or designed to attract persons under 21 years of age.
93ph does not knowingly collect personal data from persons under 21. All new accounts are required to complete KYC verification that includes government-issued photo ID confirming age. If 93ph discovers or is informed that an account was created by a person under 21, the account will be immediately suspended, KYC documents will be deleted, and the net deposited amount will be returned to the payment source. Winnings derived from underage play are forfeited.
If you have reason to believe that a person under 21 has created an account on 93ph, please notify us immediately via the contact details in Section 16. We will investigate and take appropriate action promptly.
Some of the technology service providers engaged by 93ph — including cloud infrastructure providers and certain game software platforms — may process or store data in jurisdictions outside the Philippines. Where personal data is transferred outside the Philippines, 93ph ensures that appropriate safeguards are in place to protect the data in accordance with RA 10173 and NPC guidance on cross-border data transfers.
These safeguards may include contractual data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, verification that the recipient jurisdiction offers an adequate level of data protection, or other mechanisms recognized under applicable Philippine data protection law.
93ph does not transfer personal data to recipients who cannot demonstrate adequate data protection standards consistent with the requirements of RA 10173.
In the event of a personal data breach — meaning any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data processed by 93ph — the following protocol applies:
93ph maintains an incident response plan and conducts regular breach preparedness reviews. Breach notifications will be communicated clearly and without unnecessary alarm, with specific guidance on any protective steps you should take.
The 93ph platform may display or link to third-party content including game provider interfaces, payment gateways, and embedded tools. These third-party elements operate under their own privacy policies and are independent personal information controllers with respect to the data they collect directly.
93ph is not responsible for the privacy practices of third-party platforms, services, or websites accessible through or integrated with the 93ph platform. We encourage you to review the privacy notices of any third-party services you interact with, including your GCash app, PayMaya account, and bank's online banking portal, as these services collect your data under their own terms.
Where 93ph embeds third-party game content, those game providers may collect technical session data necessary for game delivery. 93ph's contracts with game providers require them to handle such data in compliance with applicable data protection law and prohibit them from using session data for independent marketing purposes.
93ph reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. The effective date at the top of this page will be updated to reflect the date of the most recent revision.
Where amendments are material — meaning they substantially affect your rights or how your personal data is processed — 93ph will provide advance notice via email to your registered address or through a prominent notification on the platform at least fourteen (14) days before the changes take effect.
Minor amendments (such as typographical corrections, clarifications that do not change the substance of the Policy, or changes required by updated NPC guidance) may be published without individual advance notice. Your continued use of the 93ph platform after an updated Policy takes effect constitutes acceptance of the revised terms. If you do not accept an amendment, you should cease using the platform and contact support regarding account closure.
93ph has designated a Data Protection Officer (DPO) in accordance with Section 21 of RA 10173 and its Implementing Rules. The DPO is responsible for overseeing 93ph's data protection program, ensuring compliance with RA 10173, and serving as the primary point of contact for data subjects exercising their rights and for the National Privacy Commission.
To exercise your data rights, report a privacy concern, request a copy of this Policy in an accessible format, or contact the 93ph DPO for any data protection matter, please use the following contact information:
| Role | Data Protection Officer, 93ph |
| Email Address | [email protected] (plain text — not clickable) |
| Subject Line | Use "DATA PRIVACY REQUEST – [Your Full Name]" for all data rights inquiries |
| Live Chat | Available 24/7 within the 93ph platform after account login — select "Privacy & Data" from the support topic menu |
| Response Time | Within 30 calendar days for data rights requests; within 5 business days for general privacy inquiries |
| NPC Complaints | Unresolved privacy complaints may be escalated to the National Privacy Commission. NPC contact information is available on the NPC's official website. |
93ph treats data privacy as a core operational responsibility, not a compliance formality. If you have a concern about how your data is being handled, please contact us. We will investigate and respond thoroughly. Filipino players deserve a platform that respects their privacy — and that is the standard 93ph holds itself to.
RA 10173 compliance, no data selling, encrypted storage, and a dedicated DPO. 93ph was built for Filipino players who expect both a great gaming experience and genuine respect for their privacy. Join 150,000+ players who trust 93ph.
21+ only. Play responsibly. PAGCOR regulated. GCash instant payouts.